FAQ
How Do I Place An Order?
Shoppers can utilize our wishlist and shopping cart features to purchase all of our products. We also offer a wallet feature for repeat shoppers to store their payment information.
Payment and Shipping
Accepted forms of payment include Visa, Mastercard, American Express and Paypal.
We offer standard Priority Mail / USPS shipping. We do not ship internationally or to PO boxes. Rates charged for shipping are a flat fee unless otherwise noted for that item.
Once we receive notification of your order, we will reach out to you directly to confirm your purchase and our ship time. It is our goal to get your order posted and on its way within 24-48 hours of receiving it. If we have any problems, we will reach out to you directly.
Returns & Exchanges.
As a small business, customer satisfaction is very important to us. We want you to be happy with your purchase and come back and see us again.
Our return policy for online purchases is limited. Because we are an island brick & mortar shop, we encourage you to reach out with any questions or concerns prior to purchase. We are readily available and can discuss the pros and cons for our brands in sizes that may help you better decide prior to purchase. We do limited returns if the return is received back within 14 business days of your receipt. The item must be "unworn" with the original tag(s) attached. We do not pay for shipping on the return back to us. Our contact number for questions or concerns is 443-838-4776 (9am EST - 6pm EST) Monday through Saturday.
As to Exchanges, we would be happy to facilitate that provided we have the "in-stock size and/or color." Again, we strongly encourage you to reach out as soon as possible. While you will be responsible for the shipping fees on your item back to us, we will split the shipping fee on the exchange shipping item back to you.